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LETTER OF CUSTOMER’S RIGHTS
In terms of the Federal Consumer Protection Law, its Regulations and in compliance with the provisions of the Official Mexican Standard Law NOM-247-SE-2021; By means of this document “MEXICO REAL ESTATE 4 SALE S. DE R.L. DE C.V.”,, commercially known as “Cabo 4 Sale” hereinafter “Cabo 4 Sale” expresses and acknowledges that in all commercial transactions for the buy-sale of land or housing, its CLIENTS (who for the purposes of this document may also be referred to as “the consumer”) have the following RIGHTS:
To receive, regarding the real estate offered, truthful, clear and updated information and advertising, regardless of the means by which it is communicated, including digital media, in such a way that it allows the consumer to make the best purchase decision knowing truthfully the characteristics of the property he is acquiring, in accordance with the provisions of the Law.
To know the information about the characteristics of the property, among them: the extension of the land, constructed area, type of structure, facilities, finishes, accessories, parking space, use common areas, services available and general physical condition of the property.
To freely choose the property that best meets his needs and fits to his purchasing capacity.
Not make any payment until the contractual relationship is recorded in writing, excepting for those referring to advance payments and operating expenses, under the terms provided by the Federal Consumer Protection Law.
To sign an adhesion contract under the model registered in the Federal Consumer Office, stating the terms and conditions of the sale of real estate. After signing, the seller has the obligation to deliver a copy of the signed contract to the consumer.
To acquire a pr